Fix this thing!! It's the most frustrating app!! Why??
First, I love the content, I love the immediate access to that content (that i was sold on). I don't even mind the adds because they are relative to the things I like... BUT... this is the most ridiculously frustrating app I have ever had.. it is the only content I've felt is worth a $10 a month subscription other than Spotify premium.. and that is the reason I am so irritated with the app, I'm paying for it every month, and I can't get through a single episode on any of my iPhones, iPads, etc without it freezing and crashing multiple times, usually requiring closing app completely and restarting it, just to try and find my place in the episode I was watching, which it does a terrible job of keeping track of what you have watched, many times I've had to completely shut down and restart the device to get the app to work again. All of my devices are up to date on software and are newer models. So let me list the most excessive frustrations: signing in is a 2 step process, every time, thankfully it remembers your password, but you still have to navigate the tiny "sign in" link hidden in the corner while a huge create account button is front and center just to get to the login menu.. why can't this app maintain my subscription info??? Even if you switch apps for a moment or lock your screen, your back at the start screen inviting you to create an account and start over.. fix this! Then, once you drag through that again it slowly (regardless of internet connection) populates the categories of shows, now this would usually highlight your interest in any other app, but no, it's random at best, if anything I've noticed I have to sift through or search the shows I watch every time.. spend some money on a interest algorithm, or at least put favorites at the top!!! It almost acts as if it's discouraging you from watching the same shows... so if you haven't thrown your iPad at this point and you've found a series you want to watch, you get to shuffle through a very slow, awkward season menu, to see the episodes that populate slowly (again, regardless of internet connection).. finally you select an episode and it slowly loads and starts, at last you start watching your selected show, and then after all that fun, it will completely randomly go black screen and kick you out of the app.. then you get to repeat the process and hopefully find the place in the episode you were kicked off at, good luck, because as I mentioned earlier it is terrible at tracking shows you have watched and it has probably hidden the series even deeper in its menus for you to slowly dig through while it glitches and delays every input you make... nothing is smooth flowing, ever... so you decide well I'll just download the episodes so it can't have any connection issues that kick me off, good idea, won't stop it from crashing randomly still, and the last part that really kicks you in the pants, is that even if the episodes are downloaded, you MUST have an internet connection to START the freaking episode!! What the crap is the point of that!!! Once it starts it will play without Internet, otherwise it just freezes or crashes the app if your device is not connected to the internet. Interesting enough, if you don't have an internet connection when you open the app.. it will automatically log in to your account and give you direct access to your downloads, which adds to the sting of login screens and that frustration, they won't start playing without that internet connection, but hey, you didn't have to login again....!!!!!! Seriously developers of this app, listen to your customers, you need to get off your butts, and update this thing immediately!! I've had it about 3-4 months, no updates yet, and with this many issues there are plenty of things to fix!! I'm hanging in there hoping that they fix this before I just cancel it and stop wasting time, I'm really holding out because I like the content and proposed access that I was sold, and am continuing to pay for.. but if this app isn't straightened out soon, I'm gonna give up and stop wasting money. Fix this thing so your customers can write good reviews and you make more money!! Do I recommend this app? NO, not at all! Will I immediately change my rating and review on the only review I have ever left on an app if they straighten the ridiculousness out, absolutely! And I will recommend it constantly to my friends and family with similar interests.. until then, I hope the developers get at it soon before I give up on it!!