Noom

Noom

By Noom, Inc.

  • Category: Health & Fitness
  • Release Date: 2013-05-09
  • Current Version: 6.12.0
  • Adult Rating: 17+
  • File Size: 80.85 MB
  • Developer: Noom, Inc.
  • Compatibility: Requires iOS 10.3 or later.
Score: 4.5
4.5
From 12,269 Ratings

Description

Any program can tell you to eat less and move more. Noom is different. Noom’s proven psychology-based approach identifies your deep-rooted thoughts and triggers, and builds a custom game plan to help you form healthy habits, faster. Featured in the New York Times, Women’s Health, Shape, Forbes, ABC and more, we've already helped over 45 million people worldwide build health habits and achieve their health goals. People who use Noom lose an average of 18 pounds in just 16 weeks! 78% keep the weight off for over a year. Learn how to navigate your environment, challenge your thoughts, master your triggers, and overcome any barrier that might come your way. Whether it's emotional eating, cravings at mid-day, difficulty with social eating, or a sweet tooth, Noom's scientifically backed-solution will help you create a plan to overcome any obstacle and practice healthier habits until you've mastered them! What you get: - Scientifically-proven psychology approach to “trick” your body into building healthy habits, faster - Flexible coaching designed to help you set and achieve your short- and long-term goals, and provide you with as much daily support and accountability you need -- you decide! - Personalized feedback from your coach based on your in-app activity and progress - Tools to track your weight, food, exercise, blood pressure, and blood sugar all in one place - Interactive content with over 250+ new articles, including choose-your-own adventure style guides to apply our #PsychTricks into your daily life, seamlessly - Smarter technology to identify your challenges in real time and keep you on track - Custom meal + workout Plans available to take your progress to the next level - Our most comprehensive food database, with over half a million new and updated food logging options and barcodes to make your experience even better - An award-winning, battery-friendly pedometer to count your steps Our team of doctors, psychologists, nutritionists, and personal trainers have created a new course that takes the most effective behavior change research and techniques and delivers them to you in daily bite-size articles and interactive challenges to teach you the skills you need to improve your health. Sign up today to turn your healthy thoughts into healthy actions with Noom! If you subscribe to Noom through the web, you can get information about your subscription or cancel by sending a message to Concierge Eva or your Goal Specialist. If you subscribe through iTunes, the credit card associated with your iTunes account will be charged at the end of the 7-day trial period, and your subscription will automatically renew every 30 days thereafter unless you cancel at least 24 hours before the end of the current payment period. If you do not cancel, your account will be charged for renewal within 24 hours prior to the end of the current period, at a rate of $44.99 per month for our Healthy Weight Program or $89.99 per month for our Diabetes Prevention Program. If you purchase a subscription during the free trial period, any unused portion of the trial period will be forfeited. To manage your Noom subscription from iTunes: 1) On your iOS device, go to your device Settings and the ‘iTunes & App Stores’. 2) Tap on your Apple ID. 3) Tap to ‘View Apple ID’. (You may need to sign in or use Touch ID.) 4) Tap on ‘Subscriptions’. 5) Choose ‘Noom Coach: Healthy Weight Loss’. 6) Tap ‘Cancel Subscription’. For more information, please see our Terms and Conditions of Use: https://www.noom.com/terms-and-conditions-of-use/

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Reviews

  • Fine App but Poor Cancellation/Refund Policies

    2
    By Jessica McVey
    I used the app when I was motivated, read all the articles, grazed over the self-questioning quizzes, etc. I found weight loss success for a few weeks but it was slow going. Anyway, after losing motivation and not opening the app for months, I anticipated on cancelling. However, cancelling my $99 auto-renew subscription required me to send a message in the app to my group coach, something that I felt was designed to make me feel bad and then not actually cancel. So I did not send a message and assumed that since I had received a new credit card from the time I signed up, Noom wouldn’t be able to charge me and I was in the clear. Well, I was somehow charged anyway and two days after being charged, I sent a cancellation request to my group coach, with an explanation of what happened. She fortunately did not pressure me to stay with Noom but given that I have not used the app in months and cancelled my subscription two days after being charged again, I thought the company would be gracious enough to refund the new charge. NOPE! I can’t find a phone number anywhere to politely dispute the charge. All customer service issues are dealt with thru messages in the app, thru their contact form on their website, or the generic support email address. Simply put, I am disappointed in the way this company has handled my cancellation and I am now out a hundred bucks.
  • No help

    1
    By Hddugay
    I usually don’t go this route but I am getting desperate. I have submitted several requests for help and have only gotten the automatically generated reply. I cannot log into this app- and I am Day#4 of the trial- I do not want to be charged for an app I CAN’T EVEN GET INTO!! but to cancel you have to get into the app. So no at the moment I don’t recommend this app- if anything goes wrong no one is there to help.
  • Needs work

    3
    By Hank Erin
    Not bad in concept, but they need to iron out some of the issues. Quite a few grammatical errors in the daily lessons. This makes it hard to trust that it is a valid source. They should have someone proofread their content better. Also, the goal specialist that I have does not respond promptly at all. (Takes her days to respond). This makes it hard to set new goals.
  • Customer service is useless. They canceled my subscription for no reason.

    1
    By Rania553
    So incredibly unhappy with this app/company. Literally never written a review on the app store before, but this was an experience unlike any other. I was really excited to start - chatting with my coach the first few days, and then I asked her a question about the program that she didn't know the answer to, (which was totally understandable) so she recommended I email customer service. I did right away (this was day three of my first week). The following morning, I had an automated email response canceling my account. I freaked out and contacted the "was this a mistake?" Link on the cancel email, and sent a message to my coach. She apologized and told me I should contact the customer support line (again). So I did. Three emails and two "contact us" submissions later, I never heard back from them (Other than 5 automated - "we received your message and will get back to you shortly" messages). This started 6 days ago. My account has now been canceled, and I have no way to access my coach or continue the trial period. And to think - I was already planning on continuing on and paying this company the $130 for my next three months. Glad their horrid customer service became apparent before my trial period ended.
  • Great app! Excellent idea!

    5
    By luli ortiz
    Love noom help me a lot, I learn and control my self better so happy!!
  • Loving this program

    5
    By Justyne Corrin
    The main difference to the program is it works to change your thinking and negative habits. I am more focused on the why of my choices than the choices themselves
  • Awful and thieves

    1
    By lax2222
    DO NOT SIGN UP FOR THIS APP. This so called coaching service atrocious and a scam. I signed up for a few month, and 3 weeks in found it utterly useless. The coaches were barely responsive and I’m not even sure they weren’t a bot. I then cancelled and they continued to bill me for months, despite my cancelling, deleting the app, and never answering a coach or putting information in again. Not only was it useless but they are thieves.
  • Method may be good but the app is awful

    2
    By LabgeekGrl
    I’ve been trying to log my dinner for 20 min. It’s not in the database so I click add it & after I enter calories I can’t figure out how to get to any next step. All of the navigating is not intuitive. It is really unclear where to tap to essentially ‘enter’ a response. I’ve used several fitness apps & they lack the good philosophy of this program but are far more useable. This personal coach is the unique part of this program. It’s day one... personal coach says keep logging foods & I will check in with you in 4 days. The first few days are the toughest but I’ve seen no sign of the group support. I think that comes later but in the mean time 4 days is an eternity when you are in a place of ill start tomorrow. That is disappointing. The idea of a sort of list of things to do is fine but logging food stays undone til the end of the day & yet it’s still at the top of the list. Ive only just started but can’t figure out where anything is. There is no ‘account’ status anywhere. The signup process gave me options with no understanding of how they were different. Free two week trial was then offered for a dollar. Is it free or a dollar? I don’t esp care but it’d be nice to know. After entering payment info I was told my account was upgraded. To what? Did I pay for anything? Their help page says to look in email for a receipt to see what you were charged. Fun! Not. This program is expensive & some aspects are well done but I foresee canceling soon. There are enough low cost/free methods that work well. Also this thing with short articles to read along the way seems like it would work well in an iPad format but app is only iPhone. :-/
  • Don’t do it. They won’t cancel your account.

    1
    By peejaymc
    I’ve been trying desperately to cancel my account and they won’t do it. Don’t use this app. Don’t give them your credit card info.
  • Absolutely ridiculous!

    1
    By MusicWheels
    I have sent three messages to try to cancel my account and I am still getting charged. This is my second unauthorized charge to my credit card and I am not happy! Do not bother with this app because they do not do what they say.

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