DoorDash - Order Food Delivery

DoorDash - Order Food Delivery

By DoorDash, Inc.

  • Category: Food & Drink
  • Release Date: 2013-10-10
  • Current Version: 3.0.81
  • Adult Rating: 4+
  • File Size: 127.05 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 4.5
4.5
From 134,430 Ratings

Description

Food delivery anywhere you are, from a family picnic in the park to your date night at home. DoorDash offers the greatest selection of your favorite local and national restaurants — more than 110,000 menus across 800+ cities in the U.S. and Canada. New restaurants and delivery locations added daily. Spend more time doing the things you love — we’ll take care of the rest. YOUR FAVORITE RESTAURANTS Choose from a huge variety of cuisines, from your favorite sushi spot to the comfort food you crave. EASY ORDERING Food is just a few taps away. Get your favorite meals faster with quick reordering. Plus, group ordering makes entertaining a breeze. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it’s most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we’ve factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. WE’RE HERE FOR YOU Five-star service gets you what you need, right when you need it. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility — easier evenings, happier days, bigger savings accounts, wider nets and stronger communities. Currently serving over 800 cities in 78+ markets in the U.S. and Canada including: Atlanta, Austin, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Columbus, Dallas, Denver, Fort Worth, Houston, Indianapolis, Irvine, Los Angeles, Manhattan, Minneapolis, Nashville, New York, Orange County, Pasadena, Palo Alto, Peninsula, Phoenix, Sacramento, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, Washington DC, Toronto, and Vancouver. National partners include: Chipotle, The Cheesecake Factory, Taco Bell, Carl’s Jr., Baskin-Robbins, Buca di Beppo, Buffalo Wild Wings, California Pizza Kitchen, Capital Grille, Gordon Biersch, Rock Bottom, Dickey’s, Dunkin’ Donuts, El Pollo Loco, Grimaldi’s Pizza, Johnny Rockets, Just Salad, Claim Jumper, Saltgrass Steak House, Babin’s Seafood House, McCormick and Schmick’s, Maggiano’s Little Italy, Old Spaghetti Factory, On the Border, Patxi’s Pizza, P.F. Chang’s, Pressed Juicery, Umami Burger, Chevys, El Torito, Who Song and Larry’s, Red Robin, SmashBurger, SusieCakes, Togo’s, The Halal Guys, and many more. Visit doordash.com to learn more. First Delivery Free Terms and Conditions: Applicable for new customers only. Service fees, surge fees, gratuities, and/or taxes still apply.

Screenshots

Reviews

  • Stole my money

    1
    By Shereeeeen68098
    I ordered mcdonals at 10:42 and on my card, it says I was charged $28.05 for DoorDash, yet when I went to my doordash it said it was still in my cart. So basically you guys took my money cuz I am not paying again to get my food.
  • Awesome

    5
    By TFD007
    Great choice, super fast and for an extra few buck that the drivers deserve this is awesome!!!! Keep up with high quality Food and great drivers and I will be back. If you start to short paying the drivers I will never use you guys again!!!! Anyway so far so great!!!! Just don't get greedy that's all I can say. At first ride share apps were great but after the stories I heard it has been almost 3 yrs since I have used them. Just a word to wise? You will end up lower than grub hub. So it all depends on you and how you treat your sub contractors ? Good luck so far so good😀
  • Impressive customer service

    5
    By Tygria
    I was moved to write this review because the customer service through door dash is seriously on point. We’ve ordered from them probably 30 times or so and a handful of them have had issues (wrong or missing items). While it’s disappointing that there’s no mechanism to simply say “please bring me the right version of what I ordered” they at least give immediate credit for their mistakes. With service like that they’ll continue to keep our business.
  • DO NOT USE THIS APP

    1
    By The Cait
    The App works fine, and the delivery fee is cheap, but that’s because this company does NOT ask the business’s permission to put them on the app. I work for a business that door dash put on their app without permission and they were selling the food for way cheaper and the WRONG WAY. Our business will NEVER approve door dash to sell our food. It’s illegal what they’re doing, but small businesses don’t have the means to sue. Also, they DO NOT provide support for their customers or drivers. If there’s an issue, your money disappears into oblivion. DO NOT USE. THIS IS A TRASH BUSINESS!
  • Acceptance ratings

    1
    By Msldyl
    I continue to get my rating dropped when it’s not my fault that I could not accept an order. If I’m in a bad area and it won’t go through to my phone. Or if the app is not working and I can’t press any buttons you lower my rating. Now if I miss 1 order you take 1% off. But if I accept many orders then you don’t even put 1 % back on. I am continually disappointed with this app and service. I don’t think I will be driving for you guys much longer nor will I refer you. We shouldn’t get docked for stuff that’s not our fault!! I sat for 25 minutes in a restaurant today waiting for food. And I’m sure you will dock me on time too because the restaurant was extremely slow.
  • Good customer service

    5
    By Lilshoty
    They refunded my entire order because of late delivery that made the food sit for too long and not taste good. When there is an issue with food quality they are receptive and help you resolve the issue. Makes me have faith in the system. Some restaurants are much better than others and not always consistent delivery but worth it!
  • Update

    3
    By the beautiful and the damned
    Current version will not let me add notes to order. Like requesting ketchup for fries. Just keeps giving the updating circle for 30 minutes.
  • Customer service is seriously lacking!

    1
    By Kittyvoncartier
    I have spent a lot of money on DoorDash and have given them many chances to prove me wrong. I’m not a complainer and it takes a quite a bit to set me off. Many times they have been late or closed, and even worse, sometimes simply not deliver. When you tell them the order was never delivered they give you a terrible excuse and then MAYBE refund our money. But last night I think was the last straw. They almost canceled my order twice in one night, the had me wait over 2 and a half hours to get cold soggy food. I tried to get them to make it right, but talking to their management team was like talking to a condescending teenager that just didn’t care. I am so frustrated with the way I was treated and their overall attitude. I told them that this may be the last time I order from them. The seemed like they could care less.
  • Horrible

    1
    By lealeasj
    Everytime I order my food it always comes late and I never get all the food I ordered yesterday the guy said he would go back in fix my order in never came back.Another time it was raining in a guy didn’t want to get out his car so he did not bring me my food I am 8months pregnant I was starving I had already waited two hours for my food in he pulled off cause I didn’t want to come to his car in the rain plus I had my daughter in the house in he parked all the way down the street I was not about to leave my baby in the house in walk down the street in the rain to get my food the whole purpose of being a dasher is to bring the customer their food and check the others before doing so. Doordash charge too much money for this horrible customer service when dashers don’t provide proper customer service they should not get paid for orders.
  • Don’t let this happen to you!!

    1
    By kenneth warren (not hiding)
    I had and used door dash often. I loved them the service the speed the relationships they had with the restaurants. Til one day I order, through DD, from a place called J Gumbos. They have different entree options but ultimately you can get up to 3 different entrees in one bowl (couple dollars up charge, cause it’s not a full entree just a bit of each one in your bowl). DoorDash charged me for 3 entrees and the multi bowl upcharge! The restaurant was even confused and called me (cause doordash charges you right away) and asked if I wanted one bowl w/3entrees in it or if I wanted 3 separate entrees (which is what I was charged for)! I clarified just the one bowl and they told me that they thought it a bit weird to have 3 separate bowls with the multi entree upcharge so they wanted t make sure and adjusted my order and charged the correct amount to the final receipt also sending me a copy of the receipt with the correct pricing that they charged. Door dash never refunded my card the difference. And when I emailed them, the asked for images of the receipts so I sent them and then they respond with some crap in their terms and conditions about how they price things different sometimes and they are under no obligation to itemize their costs when listing prices and they reserve the right to change prices at any time. And that’s it. So they charged me $30+odd dollars for a single bowl with 3small entree portions (in the same single bowl) thats actual cost on door dash’s own app was around $8!! The restaurant and myself both thought it a simple mistake but the reply from door dash said the did it on purpose and didn’t care. Lol I would have just taken the other 2 entrees at least I would have had the correct amount of food I paid for! Ha.. thought they were the best, turns out the don’t care about the customer at all. Don’t let them fool you. Use Amazon, I became a prime member just for the food delivery and I haven’t looked back and they don’t change the pricing outrageously if even at all. Also, way more restaurant choices.

Comments

keyboard_arrow_up